Privacy Policy

Grafea highly respects your privacy. In general, you can visit Grafea without revealing any information about yourself. We do collect information regarding visitors to our website. Some information is required in order to process orders, for example, we analyze this data for trends and statistics to help us provide you with a better service.
In order to process your order, we require your name, billing address, phone number, email address and credit card details. We do not store credit card details in our servers for our own as well our customer's security. If we need to contact you, we do so via email first or if unsuccessful or if time is critical by phone.

We do not store credit card details nor do we share customer details with any 3rd parties

Any information provided by you will be used for Grafea purposes only. However, Grafea may need to provide your name and delivery address to third parties that are involved in the processing of your order uses for delivering specific services to you (for example, your credit card company or the courier that delivers your parcel.
Your information will not be shared with individual or other companies (such as direct mail organizations or other third parties) unless required by law.
There are times when we may request information from you, such as your, name, address and e-mail address. When additional information is requested, we will try to let you know at the time of collection how we intend to use the personal information you provide, such as respond to your inquiry, accept an order, conduct a survey or allow you to access specific information such as account information, etc. We do our best to maintain the accuracy of any personal information you do supply to us.

COOKIE INFORMATION - Cookies are small bits of text used by a browser to store information on your computer’s hard drive. Each cookie can only be read by the web server that originally issued it. Cookies cannot profile your system or collect information from your hard drive. Most On-Line retailers use cookies.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. We do not use cookies to store credit card numbers or any other personal information.
You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.